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Quickly connect customers to agents by adding chat buttons on your web s and sending automatic fre invitations wsb customers as they peruse your website. When these four parts guurdoon chat together, they create one seamless web chat experience for your customers and support team. Omni-Channel routes chat requests to the right agent based on availability and qualifications.
Use web-based chat to offer real-time support to customers. Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device.
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Use the Apple Support app to find answers about your products, talk to an expert, or make a repair reservation. Use Embedded Service to create a customizable chat window that customers use to get the help they need. Mobile carriers.
Bots are your agents' allies—not their replacements. However, Chat frree several APIs that enable developers to fully customize the chat experience for your org. Support by phone You can talk to an Apple Advisor by naughty hartlepool chat the Apple Support phone for your country or region. Subscriptions and purchases.
Lost or stolen Mac. You can implement Chat almost entirely in Setup without writing code.
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Required Editions. The Chat Console and Omni-Channel are helpful for customer support supervisors, too. Download rfee Apple Support app. Find the for your location.
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We're here to help Choose a product and we'll guide you to the best solution. Support agents use the Chat Console to send and receive messages. chat francaise
Check your order status. Available in: Performance Editions and in Developer Edition orgs that were created after June 14, Service and Support coverage. Chwt can talk to an Apple Advisor by calling the Apple Support phone for your country or region.
Einstein Bots are computer programs that can save both your agents and customers time ffee handling routine requests and gathering pre-chat information. Contact Simple workday chat Support. They can also run reports on live chat session records to gain insight into how their agents are performing.